Marketing Agencies and IT
As a creative agency, it is important to have reliable IT support.
Your business depends on technology to function. From graphic designers to web designers, your team needs to be able to access the tools and resources they need, when they need them.
That’s where CloudTech24 comes in. We have extensive experience providing IT support for businesses in the creative industries. We know the challenges that businesses in this sector face, and we have the expertise and experience to provide the right level of support.
Hardware and Software Requirements
Creative businesses have specific hardware and software requirements. As well as giving expert advice on the best systems and software for your business, we can also help you to source and implement the right solutions.
Many creative businesses now use cloud-based services such as file sharing and collaboration tools. We can advise you on the best cloud services for your business, and help you to get the most out of them.
Whether its advertising agencies or a marketing agency, it is important to safeguard data and protect your intellectual property. CloudTech24’s heritage is in cyber security.
We can guide and install security solutions to reduce the threat to your organisation and its technical solutions. This could include anything from malware and virus protection to data encryption and firewalls.
As standard, our Protected Workstation package (include with all levels of managed support) monitors endpoints. This helps to prevent misuse and reduce the vulnerability of individual platforms. Where problems occur, we can notify you immediately.
As your support team we can furnish your users with cutting edge hardware including Apple devices.
In terms of your overall IT environment, we can review and support your current on-premise server infrastructure, network set-up, and other existing systems and procedures.
CloudTech24 also provides software support for creative agencies. This includes updates and security patches, as well as troubleshooting any software issues that may arise.
Alongside our accreditations and Microsoft partners and Google partners, we also offer a vast array of licensing for software.
This includes applications within Adobe Creative Cloud and Autodesk.
Why should design agencies and others use CloudTech24?
No matter what size your creative business is, we have the experience and expertise to provide the right level of support. We understand the difficulties that businesses in this sector face, and we are the IT experts who have the knowledge and expertise to provide the appropriate answers.
As a leading IT support provider for creative companies, we offer a comprehensive range of services that meet the specific needs of our clients. Our team of experienced professionals can provide expert advice and support on all aspects of IT.
Speak to us to see how our IT support can save you money and time.
Common FAQs about our Creative Agency IT Support
We’ve collated answers to our most commonly asked questions below in our FAQs for IT Support. We are more than happy to answer any other questions you have – please just give us a call.
Is your support service unlimited?
Yes. All of our remote support packages provide unlimited hours of support, 24 hours per day, 365 days per year.
Can you help with productivity amongst staff?
Absolutely. We can recommend and install co-working solutions to help increase productivity in your agency.
What is the most important thing about IT support for creative industries?
There is sometimes a trade off between money and efficiency, however our service is designed to provide value for money whilst keeping you efficient.
Can CloudTech24 service Mac computers?
Yes, we can support and service all computers.